Monday, July 27, 2009

Connect the dots..... It eliminates uncertainty

Earlier this month, I wrote about stupidity and connecting the dots where I had a run in with some people who find it difficult to make common sense to become common practice.

The solution in these situation always is to : connect the dots.

This demands that people in leadership to clearly connect the dots to ensure that the rest of the team members know what is going on inside an organization.

I will give an example of an event last Friday, where in that particular referral generation group there was a change in personnel in the team.

Apparently a member had resigned and within a very short space, another person in the same business category took over the position in that group.

When this new person was introduced as a member, it wasn't earlier disclosed that the previous person had resigned, and that we are now introducing this new person to take over the position.

Verbatim can be: 'Hi, all members please note that our friend, Angie has now resigned from this group owing to heavier family commitments and hence the classification of Insurance in this group is open. In the meantime, we wish our friend Angie, all the best and wish her well and we will value her contributions and friendship always'.

Then give this some time to sink in. In fact, I am of the opinion that the new person need not be sworn in right away although this new person is already ready. In the context of a referral group, it is not a matter of life and death. So, let's take our time. I think one week of time is just nice.

Give it a week. Let this sink in. Let the dust settle. This will start a series of dots.

Now, conclude and connect all the dots the following time space that a new person to fill in the open classification has been found and that we will introduce him now.

This way, all the dots are connected.

This prevents anyone who is often blur... to take his time to connect the dots in his mind.

We must always never assume, not because it makes an ass out of you and me. It is because, it was the fastest (but not the cleverest) sperm that made it to conception.

So, to all the sperms out there, we need to connect the dots.

Guess that will be the title of my next book.

Hope this helps. I appreciate and welcome your experiences and comments.

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