Over a conversation with a prospective partner in my business yesterday, we discussed some plans and we also revisited how things can be more effective for us.
Then I was sharing with him, what would I do if I were the boss, as these things are not in play yet:
1. Start an office with a staff and a PA. The staff will man day-to-day operations of processing paper-work, sorting out payments, banking, and handling of various inventories. It is not a complex set of tasks, so any retired teacher/retired administration type of person can be engaged. In fact someone in their early 50s are ideal as they will be more reliable and probably have fun doing so as well.
The office will be in 3 parts: A reception cum admin area where all interaction is done with the people coming into the business, then a storage space to store merchandise, and a lounge type meeting room where all associates and partners can have interactions to share ideas and info for the betterment of the organization as a whole.
Not to mention, this will be a fully equipped office: telephones, computers, printing facilities, high-broadband internet, full pantry, and a library of resources.
2. A high performance Personal Assistant (PA) to manage all correspondence, manage websites and blogs, handle all business related matters. This will free me of answering e-mails, writing housekeeping information, organizing training classes, interacting with key people in the team as well as represent me in certain meetings.
Then I can spend time in creating the follows:
a. I will create a deeper rapport and relationship with the team of Directors who bring in the business by engaging in conversations over a spot of tea, learning about each other's goals and interests, create a fluid working relationship, have conversations to calibrate mis-focuses and deal with shortcomings. And occasionally, even having fun like visiting a bookstore to pick out new titles, going to plays, visiting networking meetings, gathering and cocktails together, attending programs together on business development, having lunches with common contacts. Of course, as a boss, I will foot all expenses!
b. I will then set goals with my PA to set meetings with key people in various corporations to promote my business and in fact, offer corporate client privileges, where a corporation can agree to take memberships in various branches in the organization in different Chapters.
c. I will spend time writing articles in blogs and websites. Update people with the latest cutting edge knowledge in business networking. This part I am already doing.
d. I will analyse information from my computer systems to identify the movers and shakers, these are individuals who bring in lots of referrals and guests to our networking meetings. I will invite them to an afternoon tea to know them better. Build relationships with them via powerful conversations about their goals and interests. And for networking. The end result is identifying talents for future growth of the organization.
Well, I can go on and on, but then I was thinking: wait a tick: shouldn't these be in place already?
No brainer in the answer.
Saturday, September 26, 2009
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